We are here to work with everyone on special circumstances. Almost all reservations can result in a FREE Reschedule with proper coordination and prior to the day of the booking
Cancellation policy
Cancelling and Rescheduling are not the same
We ask that you please cancel at least 3 days before the beginning of your appointment or you may be charged a cancellation fee of ¥9,000.
Reschedules outside of 3 days will be completely FREE. Cancellations within 3 days will loose the deposit. LAST MINUTE CANCELLATIONS or NO SHOWS the day of will also incur the minimum fee for a booking reservation. By not showing up or cancelling last minute it ruins the opportunity for others to enjoy the time slot. Please message us ASAP for specific circumstances
We understand things happen as we are a family ran business. Please message us and work together on a reschedule as early as possible